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Visa assistance at Vietnam airport


I’d like to thank you for your excellent services but I have a question. I was reading some testimonials and I kept reading that someone would meet you near your plane (holding a sign with your name on it) and take you to get your visa. Does that mean if we purchase the online visa someone will meet us upon arrival and take us to get our visa? I read that maybe twice.

Thank you for the clarification.


Dear Jenna,

Please be kindly informed that if you just apply for visa online with us, you will receive the visa approval letter only, not the assistance at the airport upon your arrival.

In case you wish to get assistance for visa picking at the airport, you are recommended to use our fast-track service. With this service, when you land at the Vietnam airport, our staff will welcome you, take your passport, visa approval letter, entry and exit form as well as stamping fee to handle all visa procedure for you and then return you with your passport with the visa already stamped on it. The fee for this service is US$25/person.

For more information about this service, please click here:

In case you want to use this service, please send your request to our visa support email at or call (+84) 437.925.339 (ext. 221 or 224) or (+84) 946 583 583.

We hope this information is clear to you.

Have a nice day,

August 9, 2017 | Categories: OTHERS

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