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Payment Guideline

Last update: Aug 25, 2022

Choose the most appropriate mode to make your payment

Payment Guideline

1. Payment Options

We – Vietnam-visa.com accept 5 payment options:

Third-party payment:

Option 1: Pay by Credit Card, VISA Card, MasterCard, American Express, JCB, Diners Club… through www.OnePay.vn

If the Option 1 selected, just fill your Credit Card details in secure online form as detailed guidance in the last step of payment or make payment at a later date by log in your account.

Option 2: Pay through www.paypal.com using your credit card.

You also can make your payment by credit card via the PayPal platform. Our Paypal Address: [email protected]. Please select Paypal for payment methods at the last step of application to process payment or make payment at a later date by log in your account.


Direct payment

Option 3: Bank transfer

You can make the payment directly to our bank account:

Our account information:

Account name: Bui Trung Thanh

Account No.: 003499303 (pay in USD)

Bank name: Vietnam International Commercial Joint Stock Bank (VIB)

Bank address: VIB – Chu Trinh, Phan Chu Trinh Ward, Hoan Kiem District, Hanoi City

Swift Code: VNIBVNVX

After making your payment, please send us your receipt so that we can track your payment and process your visa approval letter per your request.

Option 4: Pay in cash at our office

Our office address: Vietnam Visa Support Department – Vietnam Discovery Travel JSC 23rd Floor, TASCO Building, Pham Hung Road, Me Tri, Tu Liem, Hanoi, Vietnam


Once your service fee is well received, we will process your visa approval letter which will be ready at our website after one business day (urgent service) or 2 business day (normal service).

The fee you pay us is the service fee used to process your visa approval letter. When picking the visa stamp up at the arrival airport, you are required to pay for stamping fee. See Vietnam visa fees for further details.

2. Payment issues

In case you fail to make your payment, please log in your account to make your payment again.

If would like to pay more for extra service fees, you are directed to make your payment via Payment Form.

In both cases, after making successful payment, kindly inform us about payment via email [email protected] or phone +84.473.005.333 (ext. 224 or 235) or Hotline: (+84) 946.583.583.

About the third parties


All popular international cards such as VISA, MasterCard, American Express, JCB, Diners Club… are easily paid in OnePay – an official online payment provider in Vietnam by Mastercard International Organization. One Pay Company successfully combined with Vietnam Commercial Bank (Vietcombank), and International Mastercard Organization to implement OnePay – online payment solution. . It is used to send and receive money by customers worldwide. After submitting your payment, customers will be received the transaction’s result after only 2 to 5 seconds.


The http://www.paypal.com is one among the most reliable International Money-Transfer Networks. It is used to send and receive money by customers worldwide. “Safer, Easier, Quicker, and no refunded” online money sending is what customers find at PayPal.


Need help?

At phone number: Tel.: +84.473.005.333 (ext. 224 or 235) or Hotline: (+84)946.583.583

Email address: [email protected]

Our Client Support will response you within 2 hours during business hours and within 24 hours out of office hours.

Why apply with us?

Contact us!

Fri Mar 05 2021, 10:18:06 (GMT+7)