Vietnam eVisa Payment Failed – Common Causes & How to Fix (2025 Update)

Applying for your Vietnam e-Visa should be simple — but many travelers run into a frustrating issue of payment failed.

In this guide, we’ll walk you through:

• Why your Vietnam eVisa payment failed
• What to do when it happens
• How to avoid the issue completely

Common Reasons Why Vietnam eVisa Payment Fails and How to fix

Here are the most common reasons why your payment for Vietnam evisa application does not go through:

1. Insufficient balance

This is one of the most common issues. Even though the eVisa fee is small (US$25/ or US$50), your account must have enough balance including currency conversion and bank fees.

✅ Solution: Ensure your card has at least US$30 available to cover conversion and transaction costs before retrying.

2. International payment not enabled

Another common causes for Vietnam evisa paymet failed is that your bank blocks the transaction for security reasons.

Here’s what you can do:

• Make sure your card supports international online payments.
• Contact your bank to enable overseas or government-related payments.
• Confirm you have enough balance and that your card is Visa, MasterCard, or JCB.
• Ask if your bank has any restrictions for foreign transactions — especially small online ones. If yes, ask them to anbled your card’s international payment.

💡 Tip: Many banks automatically block small government payments from foreign websites, thinking they’re suspicious. A quick call can fix it immediately.

3. Browser or session timeout

The Vietnam e-Visa payment gateway doesn’t always work perfectly across all browsers.

✅ Use Google Chrome, Mozilla Firefox, or Microsoft Edge (desktop versions work best).
❌ Avoid Safari, mobile browsers, or older browser versions.
💻 Try switching from phone to laptop if the payment page keeps refreshing or freezing.

4. Unsupported or restricted cards

If your payment still doesn’t go through, the problem may be with your card network. Prepaid, virtual, or locally issued cards may not be accepted.

✅ Solution: Then, try these steps:

• Use a different credit or debit card.
• Avoid virtual cards or prepaid cards that might not support 3D Secure.
• Ask a friend or relative to help you pay using their card, and reimburse them later.

If you’re still getting a payment error after multiple attempts, the problem could be with the official e-Visa system itself — which sometimes experiences high traffic or technical issues.

5. Temporary system errors on the Immigration portal

Sometimes the issue isn’t with your card or browser — it’s simply that the e-Visa server is overloaded.

✅Solution:

• Wait 15–30 minutes and try again.
• Apply during off-peak hours (late at night or early morning, Vietnam time).
• Avoid weekends and public holidays, when the system may be under maintenance.

Still Not Working? Let Vietnam-visa.com Handle it for You

Instead of struggling with the official system, you can apply through Vietnam-visa.com — local visa expert that has helped thousands of travelers successfully obtain their eVisas without hassle.

Here’s how we helps 👇

Multiple International Payment Options

Our system accepts Visa, MasterCard, American Express, JCB, and PayPal, with global verification networks that rarely fail.

You can pay securely in your preferred currency — no more “transaction declined” messages.

Direct Submission via Local Payment Channels

We work directly on the Vietnam evisa official website, submitting your application and paying via local Vietnamese bank cards — meaning we bypass the international gateway entirely.

✅ Result: Much lower payment failure rate
✅ Faster approval process (even within 4 working hours if needed)

Continuous Monitoring & Instant Resubmission

If the government’s payment system encounters an error, our team keeps monitoring and resubmittinguntil it’s successfully paid. You won’t even need to lift a finger — we’ll handle it all behind the scenes.

Visa Delivered Straight to Your Email

Once approved, you’ll receive your official Vietnam e-Visa PDF directly in your inbox, ready to print or show on your phone upon arrival.

We’ll also send you a simple guide on how to use your eVisaat immigration and check-in counters.

Final Tip

The Vietnam eVisa system is convenient but can be unpredictable — especially for travelers using foreign cards.
If your trip is approaching or you’ve already wasted hours retrying payments, the most reliable solution is to let Vietnam-visa.com handle it for you.

We submit your application directly, process your payment through verified local banks, and make sure your visa is approved and delivered on time. ✈️ Apply now at https://apply.vietnam-visa.com/